The following Terms and Conditions (T&Cs) apply to all contracts concluded between clients (hereinafter referred to as "client" or "participant") and ALPHATOPICS GmbH (hereinafter referred to as "ALPHATOPICS") for the participation in seminars, conferences, in-house training courses and training or coaching sessions for individuals (hereinafter referred to as "event") offered by ALPHATOPICS.

They also apply to all other business relationships relating to the services listed on the ALPHATOPICS website at www.alphatopics.de, even if they are not expressly agreed again. Deviating or supplementary terms and conditions of the customer shall only apply if ALPHATOPICS has expressly agreed to them. Subsidiary agreements as well as amendments or supplements shall only be effective if they are made in text form.

Deviating terms and conditions of the client are not agreed upon and do not become subject matter of the contract as long as they are not expressly recognized by ALPHATOPICS, even if they are not expressly contradicted by ALPHATOPICS.

Registration and conditions of participation

Registration for participation in an ALPHATOPICS event must be made in text form (e.g. via the website or by e-mail) and is binding. Personal data must be provided completely and truthfully. Further information on the processing of personal data can be found in the ALPHATOPICS data protection declaration.

The number of participants in seminars and conferences is limited and registrations will be considered in the order in which they are received. The contract for participation is concluded as soon as ALPHATOPICS confirms the registration in text form by e-mail.

Invoicing

Invoices will be issued before the date of the event in electronic text form (PDF) or, on request, in writing by letter. For this purpose, the customer must provide a valid billing address and an e-mail address for sending the invoice.

ALPHATOPICS organizes and conducts events in accordance with the respective product and event descriptions. These include face-to-face and online training courses, which are offered in various forms. Prices, details and conditions can be found in the respective descriptions on the website www.alphatopics.de.

The presentation of the offers on the website does not constitute a legally binding offer; the service descriptions do not have the character of an assurance or guarantee. As part of the event, ALPHATOPICS shall provide the services defined in advance, which may include the following elements depending on the type of event: Provision of specially configured hardware and/or software, hard copies of the presentations, working documents accompanying the event, confirmations of participation or certificates and, if applicable, lunch and drinks during breaks. The specific services included can be found in the respective event description on the website or in the seminar announcement.

Cancellation of attendance seminars

Cancellation of participation in a face-to-face seminar must be made in writing by e-mail. Cancellation fees are calculated as follows:

• Up to 8 weeks before the start of the event: 25% of the participation fee.
• 4 to 8 weeks before the start of the event: 50% of the participation fee.
• Within 4 weeks before the start of the event: 100% of the participation fee.

Rebooking to other participants with identical services is possible at any time free of charge. In the event of non-appearance without prior written cancellation, the full seminar fees will be due.

Special features for webinars and e-learning products

It is no longer possible to cancel or change the participant once the handout has been sent. Cancellations must also be made in writing for digital events.

• Live webinars: The handout is usually sent out 1-2 days before the event.
• Streaming products: Changes or cancelations are excluded immediately after access has been provided.

Cancellation policy for digital content

The right of withdrawal for digital products (e.g. e-learning modules, recordings or downloads) expires as soon as the execution of the contract has begun. This applies in particular as soon as the customer has received the access data and can access the content or digital content (e.g. PDF documents) is provided by sending it.

Legal basis for the withdrawal of consumers

These regulations correspond to the provisions of Section 356 (5) BGB (right of withdrawal for digital content) and serve to protect providers from misuse of content.

The conference documents and all materials provided as part of the ALPHATOPICS events - including printed and/or electronic documentation, recordings, video training and other digital content - are protected by copyright and are the intellectual property of ALPHATOPICS or the respective speakers and their companies.

The materials may only be used by the customer to whom they were made available and exclusively for personal use in the context of the event. Reproduction, publication, forwarding, editing and the recording of the event in audio, video or screenshots are expressly prohibited. Any form of unauthorized use constitutes an infringement of copyright and may be prosecuted.

Customers undertake to respect copyrights and to use the digital content, such as live webinars, e-learning modules, video training, etc., only in accordance with the contractual agreement and for their own use.

The selection of the event is the responsibility of the client. ALPHATOPICS is happy to provide information about planned events in advance. The events are carefully prepared and carried out by qualified speakers. ALPHATOPICS obligates the speakers to take the current state of the art into account appropriately. ALPHATOPICS does not assume liability for advice given by a speaker or the utilization of acquired knowledge as well as for the content of the event and the presentations given by the speakers. Likewise, ALPAHTOPICS assumes no liability for the up-to-dateness, accuracy and completeness with respect to the conference materials and the conduct of the event.

Furthermore, all information contained on this website has been compiled and checked with great care. However, ALPHATOPICS does not guarantee that the content is correct, complete and up to date at all times. We expressly reserve the right to make changes and adjustments.

ALPHATOPICS offers former participants a free information service by email within normal business hours up to one month after the event they attended in order to answer questions related to the subject matter of an event.