The following Terms and Conditions (T&Cs) apply to all contracts concluded between clients (hereinafter referred to as "client" or "participant") and ALPHATOPICS GmbH (hereinafter referred to as "ALPHATOPICS") for the participation in seminars, conferences, in-house training courses and training or coaching sessions for individuals (hereinafter referred to as "event") offered by ALPHATOPICS.

They are also valid for all other business relations concerning the services, which are listed on the web pages of ALPHATOPICS under www.alphatopics.de, even if they are not expressly agreed upon again.

Deviating terms and conditions of the client are not agreed upon and do not become subject matter of the contract as long as they are not expressly recognized by ALPHATOPICS, even if they are not expressly contradicted by ALPHATOPICS.

The registration for participation in an event is binding. The contract of participation is concluded as soon as ALPHATOPICS confirms the participation in written form, by email or fax.
The number of participants for seminars and conferences is limited. Registrations are considered in the order of their receipt.

ALPHATOPICS organizes and conducts the event. Within the scope of the event the following services are included for the participants:
Provision of hardware and/or software specially configured for the event, hard copies of the presentations of the designated training courses, working documents accompanying the event, confirmation of participation or certificate as well as lunch and drinks during breaks. For details of the services included in an event, please refer to the description of the event on the website or the seminar announcement.

ALPHATOPICS is entitled to replace the announced speakers with others and to make necessary changes to the event program or also to the event location while maintaining the overall character of the event.

ALPHATOPICS reserves the right to cancel the event due to insufficient demand or number of participants (at the latest 21 days before the scheduled event date) or due to other important reasons for which ALPHATOPICS is not responsible (e.g. sudden illness of the speaker, force majeure). In this case the participation fee will be refunded in full. A claim for compensation of travel and accommodation costs as well as loss of work is excluded, unless such costs arise due to grossly negligent or intentional behaviour on the part of ALPHATOPICS.

ALPHATOPICS commits itself to undertake everything reasonable to remedy or limit the disturbance in case of any kind of occurring disturbance of performance.

ALPHATOPICS can provide the service in the case of legal and/or official restrictions of the training operation, in particular also in connection with measures for the fight against pandemics, completely or partly in the form of webinars and similar contents, events and other forms of instruction to be made available online or in a similar way, as far as the service provision is not provided in such a way anyway.

The participation fee applies per individual participant and event date plus the statutory value-added tax. This includes the services listed in the announcement. A combination of discount campaigns and/or special prices is not possible. Invoices are payable without deduction within 14 days of receipt. The receipt of payment will not be confirmed.

If the participant is in default of payment, ALPHATOPICS is entitled to charge default interest. ALPHATOPICS can furthermore demand further compensation under corresponding proof. In the same way the participant is entitled to prove that a further damage has not arisen at all or is substantially lower than claimed by ALPHATOPICS.
The payment takes place by transfer to the bank account of ALPHATOPICS named in the invoice. The payment by sending cash or checks is excluded, as well as a liability by ALPHATOPICS in case of loss.

The participant can only set off with legally binding claims or claims which are undisputed by ALPHATOPICS. The participant is only authorized to exercise a right of retention insofar as his counterclaim is based on the same contractual relationship.

Cancellation must be made in writing, by fax or email.

In case of cancellation of participation in a face-to-face seminar event, we charge the following fees:

• Up to 8 weeks before the event 25% of the participation fee.
• 4 to 8 weeks before the event 50% of the participation fee.
• Within 4 weeks before the event 100% of the participation fee.

Alternatively, a booking of a seminar event can be converted into a credit note, which must be redeemed within 3 years. This only applies to the portion of the costs for the actual seminar event. Costs included in the price for conference packages and/or accommodation fees must be paid in full.

Rebookings to other participants with identical services are possible at any time without costs.

ATTENTION - Important note for webinars/ e-learning products: cancellation or change of person is not possible after the handout has been sent (live: usually 1-2 days before the event | recording: immediately).

Cancellations must be made in writing. Cancellation fees are based on the date of receipt of the cancellation. In case of non-appearance at the event without prior written information, the full seminar fees will be due.

The conference documents are provided by ALPHATOPICS in printed and/or electronic form. The documents and data are protected by copyright and may not be reproduced, passed on to third parties or published in any other way, either in whole or in part, before, during or after the training.

The selection of the event is the responsibility of the client. ALPHATOPICS is happy to provide information about planned events in advance. The events are carefully prepared and carried out by qualified speakers. ALPHATOPICS obligates the speakers to take the current state of the art into account appropriately. ALPHATOPICS does not assume liability for advice given by a speaker or the utilization of acquired knowledge as well as for the content of the event and the presentations given by the speakers. Likewise, ALPAHTOPICS assumes no liability for the up-to-dateness, accuracy and completeness with respect to the conference materials and the conduct of the event.

ALPHATOPICS offers former participants a free information service by email or fax within normal business hours up to one month after the event they attended in order to answer questions related to the subject matter of an event.